Living ESAG Values

Our values describe what is most important to us – what we instinctively prioritize above other things – our ‘inner guide’.

They form the core of who we are and are fundamental for us to feel happiness, satisfaction and fulfilment. We use them every day, often at an unconscious level, to make decisions and choices. Being more aware of our own values helps us understand why we act the way we do and how we are perceived by others.

Values help us make more informed choices, in line with what matters most for us. At ESAG, our values influence the decisions each of us take in our roles and governs what we do and how we do it – directly impacting the experience of our colleagues, customers and shareholders.

Empowerment

Our People
It is the power to take action which is at the heart of everything we do at ESAG. Empowerment strengthens our entrepreneurial culture and encourages each one to be authors of their own development. We want our people at every level to feel empowered and take decisions in the interest of the business, customers and shareholders.

Our Customer
Our solutions and innovative culture will ensure greater customer engagement.

Our Shareholders
We are committed to delivering measurable results so that our shareholders feel confident on their return on investment.

Our Business
We progress towards diversity in business verticals to reduce external dependency, leverage internal strengths and invest in assets and sectors for long term sustainable growth.

Integrity

Our People
It is about having strong principles and values, which each one of us can demonstrate through our conduct in the work environment. People with integrity do the right thing even when nobody is watching. High-integrity employees are dependable, honest and trustworthy.

Our Customer
Honesty in all our engagements with customers builds trust and long lasting relationships.

Our Shareholders
We are committed to delivering measurable results so that our shareholders feel confident on their return on investment.

Diversity

Our People
At ESAG we work with talent from diverse backgrounds cultures, nationalities and perspectives. Within this environment, we need to boost the free flow of ideas and suggestions, debate, and brainstorming.
This encouragement of diverse perspectives will result in the best and most comprehensive output in any given situation.

Our Customers
We offer diverse solutions and services that gainfully impact our vast customer base, varying in demographics, nationality, age, economic strata, preferences etc.

Our Shareholders
We are committed to delivering measurable results so that our shareholders feel confident on their return on investment.

Our Business
We progress towards diversity in business verticals to reduce external dependency, leverage internal strengths and invest in assets and sectors for long term sustainable growth.